ΠΟΛΙΤΙΚΗ ΑΠΟΡΡΗΤΟΥ – ΠΡΟΣΤΑΣΙΑ ΠΡΟΣΩΠΙΚΩΝ ΔΕΔΟΜΕΝΩΝ  GDPR  

All information related to your personal information is secure and confidential. Security is achieved by the following methods:

  1. User Identification

    The passwords used to identify you as a user are two: the Password (e-mail or username) and the Personal Security Code (password), which each time they are registered provide complete security access to your personal information .

    It is possible to change the personal secret security code, as often as you wish. The user is solely responsible for maintaining the confidentiality of this code and its concealment by third parties.

    In case of loss or leakage, we must notify you immediately, otherwise we are not responsible for the use of the secret code by an unauthorized person.

    Secret passwords are stored in our database using an encryption algorithm, making it impossible for even administrators to retrieve it, thus protecting the system even in the event of a malicious attack.

    To ensure the confidentiality of the transfer of personal data, we use 128-bit encryption protocol.

    Encryption is essentially a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key (this is done automatically by the ssl protocol).

    Encryption and use of ssl is mandatory on all pages, whether they contain sensitive data or not.

  2. Controlled Access – Security Systems

    Access to our systems (servers) is controlled by a firewall, which allows the use of specific services by customers / users, while prohibiting access to systems and databases with confidential data and information of our business.

    All servers have an Antivirus service that scans for possible malware that could cause data leaks. To manage the servers, access is only allowed through a VPN service to which only our technical team has access, thus preventing any access from a public network, even if the access details of the administrators are leaked for any reason.

    The filesystem of the servers is encrypted, so that even if someone has physical access to a server with our data, they can not decrypt the data.

  3. Back Up

    We keep daily backup copies of all data to prevent any hardware failure in a safe place. Copies are automatically deleted from our systems with a maximum lifespan of one month.

    Copies are stored in the same datacenter but in a separate storage unit, having exactly the same access and protection principles as the original data.

    Backups are encrypted so that even if they are leaked, they cannot be recovered.

  4. Data Leakage

    If we notice any case of data leakage, either due to a malicious attack on our systems, or by mistake of a user, our actions are as follows:

    1. Temporarily shut down the application, until we ensure that any security gap is closed.
    2. Immediate notification of users and / or customers about the violation, its size and in case the error has come from a member, the possible way of dealing with it.
    3. Immediate notification of any authority is responsible depending on the type of leak (eg in case of malicious attack the cybercrime department of the Greek police is notified).

5. Cookies

You can visit our website without disclosing your identity to us and without disclosing any of your personal information.

Our website uses cookies to ensure the best possible user experience.

Cookies are small text files that are placed on the user’s device to monitor usage patterns and registration preferences.

Cookies can be either “persistent” cookies or “periodic” cookies. A persistent cookie will be stored by a web browser and will remain valid until the specified expiration date, unless deleted by the user before the expiration date.

A periodic cookie, on the other hand, will expire at the end of the user’s period when the web browser is closed. We use both, periodic and persistent cookies on our website.

The information generated regarding our website is used to generate reports about our website and the traffic of our website.

This way we can continuously improve our website and constantly adapt it to your needs.

Users can control and / or delete cookies as they wish (for details see aboutcookies.org). Blocking or deleting all cookies will have a negative effect on the stability of many websites.

If users choose to close our cookies, they will not be able to use all the features of our website.

This policy may be renewed from time to time, e.g. due to amendments to the relevant legislation.

We encourage users to periodically check this page for the latest information on privacy practices.

Questions & communication

If you have any questions about this policy or if you wish to exercise any of your rights as described herein, please contact us at contact@monokeri.gr or at the following address:

Address: Napoleontos Zerva 67, Acharnes 13678 Tel. 6906836565